Shipping policy
At Yi Nutrition, we strive to deliver your order as efficiently and reliably as possible. Our shipping rates are based on standard courier fees, which vary depending on the delivery zone of the client.
Shipping Zones & Rates
We make use of standard courier services, and shipping fees are automatically calculated at checkout according to your location and zone classification.
Remote Areas
Some remote or outlying areas may attract significantly higher courier charges.
If we encounter challenges shipping to your location or if courier fees fall outside normal rates, we reserve the right to contact you directly to discuss alternative delivery options or agree on a way forward. This may include an adjusted fee, an alternative address, or cancellation with a full refund.
Free Local Delivery – Midstream Estate (Pretoria)
We offer free local delivery within Midstream Estate, Pretoria.
Customers can make use of a discount code (provided at checkout or via our communication channels) to apply free local delivery to their order.
Delivery Times
Delivery times vary depending on the courier zone and destination but generally range between standard courier timelines. Once your order is shipped, you will receive tracking details where available.